Privacy Policy

Introduction

Wingmom ("we," "our," or "us") operates the Wingmom platform and services, including our SMS-based event coordination assistant, Maia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Wingmom, you consent to the data practices described in this policy. If you do not agree with our policies, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

• Contact Information: Name, email address, and phone number
• Account Information: Login credentials and profile preferences
• Event Information: Event details, dates, times, and locations you create or join
• Communication Data: Messages exchanged through our SMS service

Phone Number Collection and Use

Your phone number is collected when you sign up for Wingmom or join an event. We use your phone number to:

• Send SMS messages related to events you create or join
• Send reminders about upcoming events
• Facilitate coordination between event organizers and guests
• Send one-time verification codes for authentication

We do not share your phone number with other users. Your phone number remains private. Maia acts as an intermediary to facilitate event coordination without exposing personal contact information between participants.

Automatically Collected Information

When you access our website, we may automatically collect:

• Device information (browser type, operating system)
• IP address and general location data
• Usage data (pages visited, time spent on site)
• Cookies and similar tracking technologies

SMS/Text Messaging Terms

By providing your phone number and using Wingmom, you expressly consent to receive SMS text messages from us. These messages may include:

• Event invitations and coordination messages from Maia
• RSVP confirmations and availability requests
• Event reminders and updates
• Authentication codes for account verification
• Service notifications related to your account

Message Frequency

Message frequency varies based on your event activity. You may receive multiple messages when actively coordinating events. Standard message and data rates may apply depending on your mobile carrier plan.

Opting Out of SMS Messages

You can opt out of receiving SMS messages at any time by:

• Replying STOP to any message from Wingmom
• Contacting us at support@joinwingmom.com

After opting out, you will receive a confirmation message and will no longer receive SMS messages from us. Note that opting out may limit your ability to use certain features of the service that rely on SMS communication.

SMS Help

For help with SMS messages, reply HELP to any message or contact us at support@joinwingmom.com.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Facilitate event creation, coordination, and communication
• Send SMS messages for event-related purposes
• Process transactions and send related information
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve our services
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We share information with third-party vendors who perform services on our behalf, including SMS delivery (Twilio), hosting, and analytics.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In connection with any merger, sale, or acquisition, your information may be transferred.
• With Your Consent: We may share information with your explicit consent.

We do not sell your personal information to third parties.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications
• Withdraw consent for data processing

To exercise these rights, please contact us at support@joinwingmom.com.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@joinwingmom.com